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Contact Information


FirstService Residential Management Company
13220 Panama City Beach Parkway
Panama City Beach, FL. 32407
24/7 Customer Care Phone: 866-378-1099

Regional Director:  Jason Bennett
Phone: 850-691-9959
Email:  Jason.Bennett@fsresidential.com

Community Association Manager (CAM):  Lindsay Williams
Office Hours:  Monday-Friday  8:00 a.m.-5:00 p.m.
11800 Front Beach Road, Panama City Beach, FL. 32407
Phone: 850-691-0984
Email: lindsay.williams@fsresidential.com

Maintenance Supervisor:  Wayman Hunt
Phone: 770-283-7204
Work Orders Email: gpmaint@fsresidential.com

Security: Onsite Phone 850-625-5960

Grand Panama Guest Registration/Front Desk:
Phone: 850-238-8988
Email: registration@grandpanamacoa.com

Grand Panama Guest Registration:
Guests can pre-register on our website at www.grandpanamacoa.com and click Guest Registration or use the following address at https://grandpanamacoa.com/registration-form/

Grand Panama Board of Directors:
Email: gpboard@grandpanamacoa.com

Grand Panama Board of Directors:
Brad Coleman:  President                                                   James Eagleson:  Vice President
Darrell Caudill:  Secretary                                                  Chuck Knoll:  Treasurer
Brenda Roberts:  Non-Resident Director                        Ron Kibble:  Non-Resident Director
Mary Swann:  Director                                                         Angela Swindoll:  Asst. Treasurer (appt)

How to Register for Your New Resident Portal:
Step 1. Visit https://grandpanamabeachresort.connectresident.com/
Step 2. Scroll down to Resident Access and select Create Account.
Step 3. You can register using your mobile phone number or email address.
Should you need assistance registering, please contact our Customer Care Center at 1-866-378-1099, 24 hours a day, 7 days a week.

Making payments is simple with Click Pay!
Pay your assessments online through ClickPay! Simply log into the Connect Resident Portal or visit www.fsresidential.com navigating to the Resident tab and selecting “Make A Payment”. Register for ClickPay today!

Schedule payments online:
• Set up recurring eCheck (ACH) at no cost through Click Pay
• Pay by one-time eCheck at no cost or credit or debit card for a nominal fee (charged by the merchant).  Alternatively, you can call 1-888-354-0135 (Option 1) to schedule your payments over the phone with a Click Pay Resident Support Specialist.

If you prefer to use your personal bill payment service through your bank, please update your payment instructions directly with the institution and update the information below:

Your new account number: Account Number (14 digits on your welcome letter)
Grand Panama Beach Resort Condominium Association, Inc.
c/o FirstService Residential
P.O. Box 31086
Tampa, FL 33631-3086

If you have any questions, please speak to your community association manager or contact our Customer Care Center at 1-866-378-1099. Specialists are available 24 hours a day, 7 days a week.